The Psychology Of The “Like” Button And The Online Sales Cycle
The Psychology Of The "Like" Button And The Online Sales Cycle Why do we click "LIKE" when we see something on Facebook? Is there some form of gratification we don't realize we are wired for? As marketers, this information is very important. Years ago, if you could write scripts and copy for an infomercial that compelled people to pick up the phone and dial the toll free line, the rest was up to the operator on the other end. Hours and hours were spent training operators how to interact with the people who called. Training was given on how to identify personality types and 'speak their language' so that the sales process could begin and ultimately close with a sale. But what can a business owner do online that even compares to this infomercial [...]